LDV Privacy Policy
LDV Digital Privacy Policy
This Privacy Policy describes how La Dolce Vita LLC ("we", "us", or "our") collects, uses, and shares your information when you use the LDV Beach Management mobile application (the "App").
By downloading, accessing, or using the App, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
- Personal Information: We may collect personal information such as your name, email address, phone number, and other contact details when you register an account with us.
- Location Information: The App may collect precise location data (GPS coordinates) when you enable location-based services. This information is used to provide location-based features and services within the App.
- Usage Information: We may collect information about how you interact with the App, including the pages you visit, the features you use, and other actions you take within the App.
- Device Information: We may collect device-specific information such as your device model, operating system version, unique device identifiers, and mobile network information.
- Log Data: When you use the App, we may automatically collect certain information such as your IP address, browser type, referring/exit pages, and the date and time of your visit.
How We Use Your Information
We may use the information we collect for various purposes, including:
- To provide, maintain, and improve the App and our services.
- To personalize your experience and deliver content and features tailored to your interests.
- To communicate with you, respond to your inquiries, and provide customer support.
- To send you promotional messages, marketing materials, and other information that may be of interest to you.
- To detect, prevent, and address technical issues, security vulnerabilities, and fraudulent activities.
- To comply with legal obligations and enforce our Terms of Service.
How We Share Your Information
We may share your information with third parties under the following circumstances:
- With service providers: We may share your information with third-party service providers who perform services on our behalf, such as hosting, analytics, advertising, and payment processing.
- With business partners: We may share your information with trusted business partners to offer you products, services, or promotions that may be of interest to you.
- With affiliates: We may share your information with our affiliates for internal business purposes, such as data analysis and marketing.
- For legal purposes: We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests, or to protect the rights, property, or safety of La Dolce Vita LLC, our users, or others.
Data Security
We take reasonable measures to protect your information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
Children's Privacy
The App is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us, and we will take steps to remove such information and terminate the child's account.
Managing Your Communication Preferences
At LDV, your privacy and control over your communication preferences are our top priorities. You have the flexibility to opt in or out of marketing messages at any time. Here’s how you can manage your preferences.
Phone Orders
When you place an order by phone (to our call center), you may be offered the opportunity to opt in to receiving marketing communications via SMS and email. If you choose to opt in, the contact information you provide—such as your phone number or email address—may be used to send you promotional messages, special offers, product updates, and other relevant information about our products and services. Your consent to receive these communications is completely voluntary, and you can withdraw your opt-in at any time by following the unsubscribe instructions included in our messages or by contacting our customer support team (greater detail provided below). We are committed to safeguarding your privacy and will use your personal information in strict accordance with this privacy policy and all applicable laws.
Email Communications
- Opt Out: To stop receiving marketing or promotional emails from us, click the "unsubscribe" link found at the bottom of any email you receive from LDV.
- Opt In: If you have previously opted out and wish to receive our emails again, please follow the re-subscription instructions provided in our emails or update your email preferences via your LDV account page.
- Account Management: You can also manage your email communication preferences by logging in to your LDV account at https://ldvbeach.com/Accounts and navigate to the Account Details section.
SMS Communications
- Opt Out: To stop receiving SMS messages from LDV, simply reply with STOP to any of our SMS messages.
- Opt In: If you wish to start receiving SMS messages again, reply with START to any SMS from us or update your SMS preferences on your account page.
- Account Management: You can also manage your SMS communication preferences by logging in to your LDV account at https://ldvbeach.com/Accounts and navigate to the Account Details section.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or preferences, please contact our support team at info@ldvbeach.com or call 1-866-651-1869. We’re here to help!
This Privacy Policy was last updated on Feb 3, 2025.